This Website Privacy Statement describes how Lev Pediatrics ("Practice," "we," "us," or "our") collects, uses, and shares information about you when you visit levkidscare.com or any other digital property that links to this statement (collectively, the "Site"). It does not cover Protected Health Information ("PHI") created or received in the course of providing health care services, which is governed by our Notice of Privacy Practices.
By using the Site, you agree to this Website Privacy Statement. If you do not agree, please do not use the Site. Questions can be directed to us at privacy@levkidscare.com.
Summary of Key Points
- What we collect: Information you provide directly (for example, through contact or booking forms) and information collected automatically when you visit the Site (for example, IP address and browser information).
- Why we collect it: To operate the Site, respond to your inquiries, schedule appointments, maintain security, and improve our services.
- Who we share it with: Service providers that help us operate the Site and our business, and others as required by law. We do not sell your personal information.
- Protected Health Information: PHI created during health care services is handled under our Notice of Privacy Practices, not this Website Privacy Statement. If we combine website information with PHI, we treat the combined information as PHI going forward.
- Children: We do not knowingly collect personal information directly from children under 13 through the Site. Parents and guardians interact with the Site on behalf of their children.
Contents
In this statement
1. Information We Collect
Information You Provide
When you interact with the Site, you may provide information such as:
- Contact details (name, email address, phone number)
- Your child's name, date of birth, and general health information if you submit a new-patient inquiry or appointment request
- Insurance information, if applicable
- Messages you send us through contact forms or email
- Any other information you choose to provide
Some of this information may be Protected Health Information once it is submitted to us as part of a request for care. See Section 3 below for how it is handled.
Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect:
- Device and connection information — IP address, browser type, operating system, device identifiers, and referring URL.
- Usage information — pages visited, time spent, links clicked, and similar interaction data.
- Approximate location — derived from your IP address.
- Cookies and similar technologies — see Section 4.
Information from Third Parties
We may receive limited information about you from third parties, such as analytics providers or social media platforms, when you interact with our content on those platforms.
2. How We Use Your Information
We use the information described above to:
- Operate, maintain, and secure the Site.
- Respond to inquiries, process appointment requests, and communicate with you.
- Provide and improve our services.
- Send administrative messages, such as confirmations and responses to requests.
- Detect, prevent, and address technical issues, fraud, or abuse.
- Comply with applicable laws and legal processes.
We do not use automated decision-making that produces legal or similarly significant effects on you.
3. How We Share Your Information
We do not sell your personal information. We share information in the following circumstances:
- Service providers. We share information with vendors that help us operate the Site and our practice — for example, website hosting providers, email and form platforms, analytics providers, appointment and scheduling services, payment processors, and communication providers. Where these vendors receive PHI, they do so under a Business Associate Agreement consistent with HIPAA.
- Protected Health Information. Information that becomes part of your child's medical record is handled under our Notice of Privacy Practices. If we combine website information with PHI, we treat the combined information as PHI going forward.
- Legal requirements. We may disclose information when we believe in good faith it is required to comply with a law, regulation, court order, or lawful request by a government authority.
- Safety. We may disclose information to protect the rights, property, or safety of the Practice, our patients, or others.
- Business transfers. If we enter into a merger, acquisition, or sale of assets, information about you may be transferred as part of that transaction.
- With your consent. We may share information in other circumstances with your consent or at your direction.
4. Cookies and Similar Technologies
A cookie is a small text file that a website places on your device. We and our service providers use cookies and similar technologies (such as pixels and local storage) to operate the Site, remember your preferences, measure usage, and improve performance.
We may use:
- Strictly necessary cookies required for the Site to function.
- Analytics cookies to understand how visitors use the Site. This may include services such as Google Analytics.
- Functional cookies to remember your preferences.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site. You can also opt out of Google Analytics by installing the browser add-on at tools.google.com/dlpage/gaoptout.
5. Third-Party Websites and Services
The Site may link to third-party websites, services, or content. We are not responsible for the privacy practices of those third parties. This Website Privacy Statement applies only to information collected by us. We encourage you to review the privacy policies of any third-party site you visit.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information collected through the Site. No method of transmission over the internet or electronic storage is 100% secure. If you are concerned about the security of information you want to share with us, consider contacting us by phone or in person.
7. Data Retention
We retain information collected through the Site for as long as necessary to fulfill the purposes described in this Statement, or as required by law. Information that becomes part of a medical record is retained in accordance with applicable medical record retention requirements under Florida law.
8. Children
The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Site. The Site is intended for use by parents, legal guardians, and other adults acting on behalf of a child patient. If you believe a child under 13 has provided information to us through the Site, please contact us at privacy@levkidscare.com and we will take reasonable steps to delete the information.
This section applies to website data collection only. Our handling of pediatric patient health information is addressed in our Notice of Privacy Practices.
9. Your Choices
- Access and update. You may contact us to request access to or correction of information we maintain about you through the Site.
- Marketing communications. If you receive marketing emails from us, you can unsubscribe using the link in the email or by contacting us.
- Cookies. See Section 4 for options to control cookies.
Requests relating to Protected Health Information are handled under our Notice of Privacy Practices.
10. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act ("CCPA"), including the right to know what personal information we collect, the right to request deletion, and the right to non-discrimination for exercising your rights. These rights do not apply to Protected Health Information we maintain, which is governed by HIPAA and Florida law. To exercise a CCPA right, please contact us at privacy@levkidscare.com.
We do not sell personal information as defined under the CCPA.
11. Do Not Track
Most web browsers include a "Do Not Track" ("DNT") setting. Because there is no common industry standard for how to respond to DNT signals, we do not currently respond to them.
12. Changes to This Statement
We may update this Website Privacy Statement from time to time. The "Effective Date" at the top indicates when it was last revised. If we make material changes, we will provide notice through the Site or by other reasonable means. Continued use of the Site after changes take effect constitutes acceptance of the updated Statement.
13. Contact Us
If you have questions about this Website Privacy Statement, please contact us:
Lev Pediatrics
7901 4th St N, Suite 300
St. Petersburg, FL 33702
Phone: (305) 834-4185
Email: privacy@levkidscare.com
Effective Date: January 1, 2026